Privacy Policy

Last Updated: 10/24/2023

Valor Insurance Inc. is committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information. Please take the time to read this policy to understand your rights and responsibilities regarding your personal data.

1. Information We Collect

We collect various types of information to provide our services, including but not limited to:

1.1. Personal Information: This includes your name, contact details, date of birth, and other identifying information.

1.2. Financial Information: We may collect financial details required for the assessment of insurance claims and premium calculations.

1.3. Vehicle Information: Information related to your commercial truck, such as make, model, registration, and usage data.

1.4. Claims Information: Information related to insurance claims, including accident reports, damage details, and third-party involvement.

1.5. Communication Data: We may record and store information related to your interactions with us, including emails, phone calls, and chat messages.

1.6. Cookies and Analytics: We may collect information through cookies and analytics tools for website optimization and to improve our services. Please refer to our Cookie Policy for more details.

2. How We Use Your Information

We use your information for the following purposes:

2.1. Insurance Services: To provide insurance services, including underwriting, policy administration, and claims processing.

2.2. Communication: To communicate with you regarding your policies, claims, and other insurance-related matters.

2.3. Compliance: To meet legal and regulatory obligations, including reporting to relevant authorities.

2.4. Marketing and Promotions: With your consent, we may send you marketing and promotional materials about our products and services.

2.5. Research and Analytics: To improve our services and develop new offerings, we may analyze data in an aggregated and anonymized format.

3. Information Sharing

We may share your information with the following parties:

3.1. Service Providers: We may engage service providers to assist in delivering our services, such as claims adjusters and IT support.

3.2. Partners: We may share information with our trusted business partners for joint marketing activities.

3.3. Regulatory and Legal Obligations: We may disclose information as required to comply with legal and regulatory requirements.

3.4. Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred.

4. Data Security

We take measures to safeguard your information:

4.1. We employ physical, technical, and organizational security measures to protect your data from unauthorized access, disclosure, and alteration.

4.2. Access to your personal information is restricted to employees who need it to perform their job functions.

5. Your Choices and Rights

5.1. You have the right to access, correct, and delete your personal information, subject to legal and contractual limitations.

5.2. You may opt-out of receiving marketing communications at any time.

5.3. You may request information on the categories of personal data we have collected and shared for business purposes.

6. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices. We encourage you to review it periodically. We will provide notice of any material changes.

By using our services, you agree to the terms outlined in this Privacy Policy.